Conditions d’utilisation

OVERVIEW

Welcome to Joyashop! The terms “we”, “us”, and “our” refer to Joyashop. Joyashop operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). Joyashop uses the Shopify platform, which enables us to provide the Services to you.

The following terms and conditions, along with the policies referenced herein (the “Terms of Use” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Use carefully, as they contain important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Use and our Privacy Policy [LINK]. If you do not agree, you must not access or use our Services.


SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that you are of legal age in your province or state of residence, and you consent to allow your minor dependents to use the Services on devices you own or control.

To use the Services, you may be required to provide certain information, including your email address and billing, payment, and shipping details. You agree that all information provided is accurate, current, and complete.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You may not transfer or assign your account to another person.


SECTION 2 – PRODUCTS

We strive to display our products as accurately as possible. However, colors and appearances may vary depending on your device and settings.

We do not guarantee that the appearance or quality of products will meet your expectations.

All product descriptions are subject to change at any time without notice. We reserve the right to discontinue products or limit quantities at our discretion.


SECTION 3 – ORDERS

By placing an order, you make an offer to purchase. Joyashop reserves the right to accept or refuse any order at its discretion.

An order is only accepted once confirmed in writing. Payment must be received before processing.

Please review your order carefully, as cancellations may not be possible once confirmed.

Your purchases are subject to our Refund Policy.

You agree that purchases are for personal use only and not for resale.


SECTION 4 – PRICING AND BILLING

Prices are subject to change without notice. The price charged will be the one displayed at checkout.

Unless stated otherwise, prices do not include taxes, shipping fees, or import duties.

You agree to provide accurate and up-to-date billing and payment information.


SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for shipping delays. Delivery times are estimates only.

Once items are handed to the carrier, ownership and risk transfer to you.


SECTION 6 – INTELLECTUAL PROPERTY

All content on our Services is the exclusive property of Joyashop and is protected by intellectual property laws.

You may not reproduce, distribute, or exploit any content without prior written permission.


SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties.

Your use of these tools is at your own risk.


SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party websites or content.

Accessing third-party services is at your own risk.


SECTION 9 – RELATIONSHIP WITH SHOPIFY

Joyashop is powered by Shopify, but all purchases are made directly with Joyashop.

You agree that Shopify is not responsible for any issues related to your purchases.


SECTION 10 – PRIVACY POLICY

Your personal information is governed by our Privacy Policy [LINK].

Shopify may also process your data to provide the Services.


SECTION 11 – FEEDBACK

Any feedback you provide may be used by us without restriction or compensation.

You are responsible for the content you submit.


SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct any errors or inaccuracies at any time without notice.


SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful or harmful purposes, including fraud, harassment, or data misuse.

We reserve the right to terminate access for violations.


SECTION 14 – AGENTS

Use of automated agents must comply with our rules, including proper identification and transparency.


SECTION 15 – TERMINATION

We may terminate your access at any time without notice.


SECTION 16 – DISCLAIMER OF WARRANTIES

Services and products are provided “as is” without warranties of any kind.


SECTION 17 – LIMITATION OF LIABILITY

We are not liable for any damages arising from the use of our Services.


SECTION 18 – INDEMNIFICATION

You agree to indemnify Joyashop and its partners against any claims resulting from your use of the Services.


SECTION 19 – SEVERABILITY

If any provision is invalid, the rest remain enforceable.


SECTION 20 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Joyashop.


SECTION 21 – ASSIGNMENT

You may not transfer your rights without our consent.


SECTION 22 – GOVERNING LAW

These Terms are governed by applicable laws in the jurisdiction where Joyashop operates.


SECTION 23 – HEADINGS

Headings are for convenience only.


SECTION 24 – CHANGES TO TERMS

We may update these Terms at any time. Continued use means acceptance.


SECTION 25 – CONTACT INFORMATION

For questions, contact us at:
info@joyashop.ca